Online Inquiry Essay

Introduction touch ons ar places used for quiet or recreation, threading visitors for holidays or vacations. They contain swimming pools where people plunder unstuff and enjoy together with their families and friends. Most of the employ today includes dwell for all-night accommodation. Before, mends consist of only cottage, a room with a bed has for the most part been replaced by populate with novel facilities, including en-suite bathrooms and air conditioning or climate control, function hall for events, spa and an in-house restaurant. The cost and quality of hotel & renovates argon usually indicative of the range and type of services available.Due to the huge increase in tourism worldwide during the last decades of the 20th century, standards particularly those of smaller establishments concord improve considerably.Today, many placements have used an mechanization process like using online reck ir dust, due to the efficiency and accuracy. Online motion and Resort Reservation governance is a transaction processing outline that has much than advantages rather than a manual(a) Resort Reservation.Prior to the Internet, give wayers could write, squawk the resorts telephone directly, or use a travel agent to incur a substitute. Nowadays, resorts have their own web range where anyone substructure sen snipnt information on prices and deals. Today, most of the Resorts provide goods and services using online computer system. It suspensors to perform assess in an easy way with less time consumed and enhance the operating efficiency, improve the service experience as advantageously as provide a means to access markets on a global basis.Background of the StudyRhosean garden Resort is owned by Mr. Jhun and started on . It is located at Baliti-Panipuan Road, City of San Fernando, Pampanga with a total broadcast area of ________. Cur carryly, apart from the streamers that are posted on the roads, the resort uses the Facebook narrativ e for its advertisement and market purposes.The resort uses manual style of transacting business with its customers. It uses the manual process in reserving and logging in names of customers. People who plan to make a military reserve should make a telephone birdsong to its number posted in their streamers or in their Facebook ac imagine.With the rapid ripening of thickenings inquiring for close to __ to __ persons a day plus the walk in customers, the management abouthow is experiencing insufficiency and inadequate manpower sources. This situation, prompted the research worker to apprise as Online Inquiry & Reservation System so that the enkindle parties would be informed. Its establishment with an online system realize is a great soak up to the customers especially nowadays we are living in a modern world with technology makes our world faster and easier.Most often, the management encountered some(prenominal) problems in modesty like phone calls misinterpret ation conflicts regarding the availableness of rooms, the guest militia a room personally without endureing that the rooms are fully booked. Waste of time for the customers and they have to find other resort when the rooms are fully booked.In relation to this, the researcher take decided to germinate a system that pass on simplify the task of traditional booking. The proposed system will provide users an easy to use port that improves the people in utilizing the web today.Online Inquiry and Reservation System aims to develop an official webpage system that will back up the management to post and incur information easy and sinlessly. Increasingly potential customers are discovering for comfort and accommodations thus oftenly searching online. Gone are the days when customers had to rely on resort brochures when planning a holiday vacation. With the support of the online system, the customers mess easily search out the availability of the resort.Statement of the ProblemThe proposed system deals with the problems by the management as well as the guests. The call for is divided into prevalent problem and item problems.1.2.1 General ProblemThe main problem that the researcher seek to find is how to develop an Online Inquiry and Reservation System of Rhoseane Garden Resort?1.2.2 Specific ProblemsListed be economic crisis are the specific problems extracted by the researcher in the course of his study.1.2.2.1 Conflicts regarding room availability.Instance when customer personally reserves a room without inquiry or knowing that the rooms or cottages are fully booked.1.2.2.2 Phone call misunderstanding.The management finds it hard to have a clear conversation with the customer over the telephone with regards to the essential information for his/her qualification or inquiry.1.2.2.3 Limited exposure of the resort marketabilitySince the resort only uses some brochures tarpaulins as for advertisement, its popularity is restricted to only to those who see a nd suffer the advertisement ads.1.2.2.4 Difficulty in searching and retrieving of files.Manually searching and retrieving of files or records of reservation from logbooks.RationaleTechnology changes everything today. From the way we live and from the way we do things. Websites and Online Marketing and Advertisement are the key to attract more customers. Old ways to make a reservation in a resort is to personally go to the resort and make a reservation which nowadays is non very efficient.A Online Reservation System with 3D mapping for Rhosean Garden Resort will be developed in order to improve and modernize their old manual reservation system. Like any other resort using online reservation to economic aid the customer make reservation faster this will help to make faster and more accurate reservation for the customer.1.3 Objectives of the StudyBased on the aforementioned problems, the researcher formulated objectives so as to answer the tell problems. The objectives are divide d into the general objective and the specific objectives.1.3.1 General ObjectivesThis study intends to develop an Online Inquiry & Reservation System for Rhosean Garden Resort that will help the management and the customers.1.3.2 Specific ObjectivesThe specific problems will be given solution finished the following specific objectives1.3.2.1 To develop a system that will avoid conflicts in room reservation.A system that shows the current room reservation in order to monitor the rooms that are already reserved and if the resort is fully booked.1.3.2.2 To develop a system that will provide an alternative way of having reservation which is through online.This will lessen the number of reservation calls thus also preventing misunderstanding in conversation.1.3.2.3 Increase the marketability of the resort by developing a website.The website will widen resorts market and open fire be accessed by anyone surfing the net.1.3.2.4 To develop a system the will provide a database of all the room reservations.Provides an easy way of searching reserved rooms and retrieving of previous records of reservation.Scope and DelimitationThe scope covers everything that the proposed system will be able to do in contrary, the limitations compulsive the shortcomings that the system is not undecided of doing.1.4.1 ScopeReservation by the customer is available online by signing up the membership form first before he/she can have a reservation. Customer can also make a reservation through phone or by walk-in. Customer can also reschedule his reservation1.4.2 DelimitationRhosean Reservation System is designed to manage all types of Room. Cottege, Villa, etc bookings, made directly by guests .Its powerful reservation, marketing & merchandising features give you the ability to control dynamic room, The reservation system will allow you to dynamically control all of your reservation without the need for an expensive web designer.1.5 Significance of the StudyWe want to know the reas ons of hotel & resort in using manual reservation and channel a study towards the topic because we notice some of the hotel & resort still use manual reservation. The study will emphasize the set up of using manual reservation and how an online computerized1.5.1 EconomicThe economy are the customer, the importation of our study is that customer can efficiently and easily make reservation thus helping the resort make more income and help the economy.1.5.2 educationalOur Study will help us learn more about making database for any client. Widening our knowledge in programming manner of speaking to help us in future projects.1.5.3 TechnologicalIt will help the resort overcome its manual reservation system to a online system that will increase the efficiency and lessen the errors and misunderstanding of customers making reservation.1.5.4 friendlySignificance if we will help Make the resort more astray cognize to the public. More exposure means more income more customers.1.6 Definiton of priceMarketing Exposure is the process of communicating the value of a merchandise or service to customersMarketability is a form of marketing and used to encourage or persuade an audience (viewers, readers or listeners sometimes a specific group) to continue or take some new action.Website is a set of related web pages containing content such as text,images, video, audio, etc., accessible via a network such as the Internet or a orphic local area network through an Internet address known as a Uniform Resource Locator.Database is a structured compendium of data. The data is typically organized to model relevant aspects of reality (for example, the availability of rooms in hotels), in a way that supports processes requiring this information (for example, finding a hotel with vacancies).Reservation an arrangement to secure accommodations at a restaurant or hotel, on a boat, or plane, etc.Chapter 2 round OF RELATED LITERATURE & STUDIES2.1 Local Literature2.2 Lo cal Studies2.3 contrary Literature2.4 Foreign StudiesAn member posted on www.rezdy.com says that youre one step ahead of the game, tipping the scales in your favor when prospects research and compare your capabilities against your competitors.Of course, the battlefront of an online reservation system itself is not enough to make or break away the customer flow. You still need to make sure the other aspects of your site (like imagery, for example) are in the best shape to minimize the amount of visitors that reflect off it.According to an article review about Online Reservation by Peter S. Murray. The system helps speed up cash flow. The old obstruction in the way of online payment systems was trust, but this is no longer an issue. The fortune of credit card fraud or scam is extremely low for online payment gateways. The online reservation system you choose should have an SSL certificate on its payment page to ensure users that you are legitimate.Online reservation systems spe ed up your cash flow just by being thither. Theres less capital outlay on your end because you dont have to hire staff to manage customers or pay rent for a physical space. Also, once customers book through it, money goes orderly into your account no lag time here.Theyre also more accurate than you probably are when it comes to mathematical calculations. You can set up coupon codes and discount offers without triple-checking whether you got the maths right.A review article made by Dianne J. Harrison for online reservation. It says its convenient and fast for you and your customer. Location is not an issue, and neither is time. The virtual set-up means you wont need to awake up at unholy hours to take resrvatation calls from potential clients halfway virtually the world. While you dream of being the best damn resort there is, people are going through the process of finding your site, look for through its content, and making a reservation.Travellers veer towards tour and activity sites that support online reservation because not only is it easy, but they usually find some great discount deals, too. They can read up on your business, look at your options, and finally make a reservation without being hassled by a pushy sales representative.A study made by Carlton K. Sullivan says it can give the business a particular head count By using an online reservation system, owners can have a precise running head count of reservations. Precise head counts can smother the problem of underbooking to avoid disappointing customers, or overbooking to make sure a sufficient number of actual transactions go through. The system can also be set up to record unique visits to the website to help the owners collect information on how well the site is working to attract customers.An article called Making Your Business A Hit by Dale C. Coleman By introducing this online reservation system, you simply increase your efficiency in providing quick and accurate confirmation to your gu ests. There is no more waiting time You can also eliminate the problems of time-difference and minimize the human errors by giving scathe information with email confirmation. this is an excellent way to manage your customer and to gain higher yield.