Hit and Run Sports and Lesiure Company Essay

* The guild delivers wide range of sports and leisure facilities to extremitys and non- parts. The facilities entangle golf courses, football pitch, basketball court and swimming pool. Members have to rule book to use facilities and bill is charged to their account.* The leisure barter for orders pass water a shit provide to customers wide range of sports goods such as clothing, golf golf-clubs and tennis racquets. For members there is 10 % discount.* The club provides qualified coaches for different sports that elicit be booked to give lessons to individuals or groups. The fee is charged for to each one lesson and the comp each receives half of the fee.Types of membersType of rank and fileDescriptionIndividualThey are any one of the ages from 16 to 60, who are not students, under corporate or affiliated police squad member.StudentThis rank is available to anyone over 16 and under 25 years of age who is in full period education.SeniorFor elderly people who are over th e age of 60. integratedFor nominated employees from a company who has account with the leisure centre.FamilyThis is available up to 2 adults and 4 children. Children who are under the age of 12 can only join the club as part of a family social status. connected teamAvailable to local sports teams. It allows them for priority reserves and discount rates for official bookings.Functions of each incision at heart the clubsThe club tell onThe primary process of the storage is to sell sports equipment. However the gross sales assistants are as well accountable for replenishing the spud on display from the declivityroom. Also the shop can take bookings for the facilities.They hold all their stock items details and quantities on the database. When a member purchase an item, the item code is typed in and the translation and the price is displayed on the screen. Also the members number is entered from their membership visor. This allows them to identify the member and available discount is automatically reason.The shop as well as allows members to pay through their account, cash, cheque or credit card. If credit card is used, the Sales assistant has to contact the credit card Company, usually by telephone, to check the credit availability. Receipt is issued when the sale is complete and the appropriate stock item quantities are decreased.The Sales jitney is amenable for regulating the stock of all equipment. The sales private instructor has to achieve sure that the quantities are up to the required levels. If there is a dearth of any equipment, the database automatically produces a report. This operates at the end of each working day. The following day, the Sales manager telephones the appropriate equipment suppliers and orders the equipment required. The confirmed purchase orders are printed and sent by post.The shop also has specially printed carrier base of operationss for customers purchases. The design of the bag changes every year however i t always includes the Hit and Run get wind and logo. Every year the Sales and Marketing Director negotiates a invigorated order for bags for all clubs. judiciaryThe administration manager handles all applications for membership with the help of assistant.The administration assistants are responsible for all office procedures within a club. They produce and post out all correspondence from the club such as letters to members. They also produces invoices for goods and renovations.One of the administration assistants is responsible for updating the members details on database and also club membership cards.The summary of all membership transactions which include red-hot members, bookings and membership renewals, is sent to Head office on a diskette disk. The floppy disk also contains information about financial summaries for shop sales, membership and booking fees and lastly a summary of all purchase orders raised.Administration assistant sends all the invoices standard by suppl iers on the goods received or service done, to head office. This is done at the end of each week. Head office then deals with the payment.Most important function of Administration department is keeping records of the hours worked by each member of the clubs staff along with any coaching fees received. The information is sent to the military man Resource department in head office. The human resource department deals with the information so that wages due can be calculated and paid.ReceptionReception department deals with bookings. When a member books facilities, receptionist take member number on a booking login screen together with terminus date on the card. The members details are displayed on the screen. Receptionist asks for members address and name. When it is confirmed booking screen is displayed.The members number is copied onto the booking screen. Also code for facility, the date and the father time is required. The booking system then checks the availability of the facili ty and if it is the booking is confirmed. Then a booking card is produced containing the information to the member.Reception also deals with members checking in. The member provides the receptionist with the booking number. The details of the booking are displayed on the estimator when the booking number is typed in on a check in screen. The receptionist checks and allocation of the facility is confirmed. Then an another(prenominal) card is printed for the member. This confirms that the facility has been booked.Facilities careThe facilities manager deals with maintenance of all the buildings and facilities in the club. Outdoor facilities such as pitches and the golf course are maintained b a team of green keepers. A team of maintenance staff maintains the indoor facilities and the social structure of the buildings.The facilities manager must schedule regular maintenance. This will reduce the find out of members disruption on using facilities and also to make efficient use of ava ilable staff. The manager also contacts contractors from outside the club for tasks such as the servicing or repair of mowers, rowing machines and other equipment.Once a month the manager contacts suppliers for cleaning materials.Coaching pendent coaches provide lessons for each of sports. They provide this service to groups or individuals. They also oversee the use of club facilities.The head coach is responsible for ordering sports equipment require such as tennis balls, shuttlecocks, nets or racquets. This is sent off to the suppliers by fax.Suppliers to the club and relationship between these suppliers and the department/individuals within the company* Sports equipment retailers They provide stocks for the shop in the clubs. The sales manager phones the suppliers when there are shortage of equipment. They also provide equipment for the coaching department.* Card Company They provide membership cards for the administration department. The administration assistant sends the de tails of the membership card.* cleanup material suppliers They provide cleaning materials to the facilities maintenance department. The facilities manager places the order.* Maintenance equipment service The service is provided for repairing or servicing mowers, rowing machines and other equipment for facilities maintenance department. Facilities manager also places the order.* Carrier bag suppliers They provide carrier bags for the sport shop. The sales manager and marketing manager change the design every year. The supplier provides yearly allocation.* ICT service and suppliers The club uses ICT facilities. There are computer workstations at the main desk, in the sports shop, administration office and the General Mangers office. They need software, which hold data for all sports equipment in sports shop. Also for membership database and booking data. The ICT suppliers along with ICT department in head office furnish this.